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    • International Cruel Denim customers

    Crueldenim.com proudly fulfills international orders though GlobalShopex.com. Just shop as you normally would using the Cruel Denim website and shopping cart. At the time of checkout, choose the international option, which will take you to the GlobalShopex shopping cart. GlobalShopex is able to accept with international credit cards, PayPal, Money Gram, or bank wire transfers and guarantees delivery just like Cruel Denim. After ordering, any questions about your purchase should be directed to GlobalShopex at customerservice@globalshopex.com or 786-391-4868.


    What countries do you ship to?
    International shipping is currently available worldwide from Crueldenim.com. Our third party vendor, GlobalShopex.com, ships to 184 countries, reaching every populated continent.

    Who do I contact for questions about my international order
    Please contact Global Shopex if your question pertains to the shipping status of your international order.

    If your question is in regards to the actual item you ordered, contact Creul Denim and we will be glad to assist you.

    United States 

       Customer Service: Orders@crueldenim.com

      Monday- Friday 8-5:00pm MST

    International Orders 

     helpdesk@globalshopex.com

     Monday-Sunday 9:30am tp 6:30pm EST

    Contact Numbers

     Australia (Sydney) Tel: (612) 903 70252

     United Kingdom Tel: (020) 3371 9380

     Japan (Tokyo) Tel: (3) 4520 9639

     Spain (Madrid) Tel: (91) 829 5114

     South Africa Tel: (27 10) 500-2487

     Canada (Toronto) Tel: (416) 840 5719

     France (Paris) Tel: (01) 7666 0593

     Mexico (DF) Tel: (55) 8525 3179

     Peru (Lima) Tel: (1) 718 0788

     Colombia (Bogota) Tel: (571) 508 2135

     Chile (Santiago) Tel: (2) 2368 0900

     Brasil (São Paulo) Tel: (11) 4950 8803

    I received an offer code can I apply it to my order
    Kindly note that coupon codes cannot be applied to international orders.

    Are international orders sent with free shipping?
    Unfortunately, due to the high cost of shipping international orders, we are unable to offer free shipping on international orders. Depending on where you live, shipments outside the United States may be subject to import charges, which are the responsibility of the purchaser. Hourglass Angel does not collect the VAT (value added tax), administrative fees associated with the shipment, duties and/or any other taxes, and we cannot predict what your particular charges may be.